MTI Customer Testimonials

As we grow internally and externally we are continuing to collect feedback from our customers. So far, we have been blessed with an abundance of positive feedback from around the continent. Please see below to see what others have thought of our services and contact us if you have any feedback that you would like to share.

" I would like to personally thank Adam Smith and MTI for all of the help that Adam has provided to the North Burnaby Boxing Club over the past 2.5 years.  Adam has volunteered his time and the efforts of MTI to build us a new website and a new database model.  He has also helped us maintain our website hosting, emails and marketing campaigns.  We have also recently created a new company, West Coast Boxing Promotions, and there was no question as to where we were going to go for all of our technology needs.  MTI is there when we need them to answer questions, send email campaigns, build pages and market our events.  We haven't found another company that is able to do everything we need for one reasonable rate and who is so dedicated to helping us grow!  MTI is excellent, They have met all of our needs above and beyond our expectations!"
Manny Sobral; North Burnaby Boxing Club, Burnaby BC

"Extremely knowledgeable and very helpful... The session ran very smooth, slow when needed and fast when understood. The adjustment was appreciated! Explanations were very clear. Pace was perfect... Thank you for making our training so enjoyable."
Sandy Goodson; City of Coronado, California

"Extremely knowledgeable about the product. He made many helpful suggestions regarding the implementation... [He was] very personable and very patient. Training went very smoothly... [He was] Very well prepared, provided a documented project plan [and] aided in providing solutions to internal procedural issues... I was very impressed. He exceeded my expectations. One of the best consultants I have ever worked with."
Catey Barnish; City of New Berlin, Wisconsin

"Demonstrates a thorough knowledge of databases. This knowledge ensured a quick and reliable implementation of [the software and its accounting] integration... He has been our consultant since our first implementation of [this software] and always proves to be friendly and helpful. Our staff feels comfortable with him and enjoys his onsite visits... [He has] great knowledge of the product and subsequent supporting applications (Oracle). He is great at testing and retesting a process to ensure that it is successful. He is patient and extremely helpful. He is always ready to go the extra mile. I have always had a positive experience with [him] and cannot think of anything that he needs to improve on at this time."
Corie Kelly; Township of Centre Wellington, Ontario

"He handles a room of sometimes loud and unorganized people with ease. We're very impressed with him... [His] personal interaction with staff was excellent. Knowledge of the product was outstanding. Patience with our learning curve was commendable... We want him to be our main contact through the entire implementation."
Bob Benson; City of Nashville, Tennessee

"Very Prepared [and] easy to Understand. [He] broke down a very complex system into very simple steps... He was perfect! ... He was great. I would have to say I have never worked with a trainer as professional as he was and look forward to working with him again."
Terrence Riche; City of Nashville, Tennessee

"very knowledgeable and his experience with the implementation of the product made the entire process run as smoothly as possible. We did encounter some issues, but he was able to resolve the issues effectively. He was a pleasure to speak and work with. He was very professional. [they did well at] installing the application, troubleshooting the issues that arose and dealing with the end users involved in the implementation process. [I] enjoyed the overall process"
Shawn Payne; County of Stafford, Virginia

"An absolutely excellent teacher. He was able to give real life examples that we could relate to for every situation. And what's better, is that he asked questions about how we operated so that he could customize those examples even more. There wasn't anything or any question that he wasn't able to answer. His product knowledge was extensive and he presented with confidence and pride in [this] software. Not only did he teach us how to use [this software], but he taught us how to problem solve ourselves. And gave us (me at least) confidence to logically think through how to resolve "problems" and use [this system] to it's fullest. He had a gentle and calm demeanor and a great sense of humor. He was confident with his presentations and was really clear while giving relevant examples. He interacted well with our work group and was really patient with those lacking previous experience with the program. [He was] clear with directions, gave great background regarding how [software] "thinks" and how to use it best. He was really patient, thorough and thoughtful with his examples. [And he] asked questions to customize scenarios and gave us great feedback on how to do things differently so we can use [software] more effectively... it was the most effective training that I've ever attended (and I've attended A LOT)... Thank you thank you thank you! I really enjoyed myself.... Thank you for all your hard work and dedication!"
Lauren Merriman; City of Mountain View, California

"Great and very helpful. He was very patient, listens intently to our needs and was quick with making revisions. Always came across with great confidence and had a very good attitude at all times. I would definitely request him again as a consultant."
Rhonda Montague; Bowling Green State University, Ohio

"He was able to upgrade the [software] as well as offer additional help with the upgrade of [its associated software]. He was very helpful in the monitoring next day of the new setup and took some time during that day to offer help with our setup ... and to offer advice for [software] changes in the future. He also suggested changes and then implemented the centralized location for ... services, on a low traffic server. All in one place and tidy. He had extensive knowledge of [the software] and was not afraid to use it. He had a calm, professional demeanor even at 2:00 a.m. and was able to clearly identify and suggest steps to resolve the glitches we encountered. He knew his audience and did not ask questions like "is it plugged in?" we appreciate that. [He] went above and beyond to offer help ... Made suggestions to help organize us [and] was persistent in troubleshooting, working to resolution... He did the 'pre-work' to get configuration files set up before he came and spent extra time offering help and suggestions while he was here."
Karen Hume; Ymca of Greater Toronto, Ontario

"He was very knowledgeable of [software]... and [its] application to practical daily use through experience... He was very effective in understanding and giving clarity to the topic. During lunch, he was willing to clear up any questions that I may have had. [He] managed the class very well... he was an excellent instructor."
Virginia R. Goodwin; City of Indianapolis, Indiana

"He is amazing! He seemed to know everything about [this software], and made sure he shared as much knowledge as he could with the group. He was able to engage the entire group and keep us moving forward... not an easy task considering some had never seen [this software] or logged in and others use it everyday! He always had the answers to our questions and seemed right at home with the group. [He] taught us best practices, didn't start over when new people joined the group but was able to bring them up to speed quickly and made it a training [session] that people wanted to come back the next day! THANK YOU!!!!"
Jaime Garrett; City of Mountain View, California